| Author |
Thread Statistics | Show CCP posts - 14 post(s) |
Messenger Of Truth
Butlerian Crusade
9
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Posted - 2015.07.15 20:27:41 -
[1] - Quote
Blasto wrote: Crazy idea here, stay with me: ROLL BACK THE PATCH.
It could be a data issue rather than a software issue. But I'm sure CCP appreciate your diagnosis. |
Messenger Of Truth
Butlerian Crusade
9
|
Posted - 2015.07.15 22:16:29 -
[2] - Quote
GnI Amatin wrote:If I was one of the devs, I would:
- Look at all the code changes that were done in this time period (since previous downtime) in the repository logs.
- Revert those changes to check if they were the problem.
- If everything works after reverting the changes: try reapplying them one-by-one, to find the one that causes this problem (you could do that by date, or by the impact of the change; I would personally go for the impact: simplest fixes gets reapplied first, slightly larger ones after that, and repeat.
- Finally find the fix that caused the issue - investigate what it changed, and how it changed it; the answer must be within the change.
If the server didn't work as well, after the step 2, I have no further suggestions, since it can't just work fine one day, and stop working the second day, under the same, exact conditions. There must be a reason, there must be some kind of change that stops it from working.
You assume that, after 10 hours of investigation, they don't know what the problem is.
It could be a data issue rather than a code issue.
It could be that there are several facets to the problem and they have fixed some but not all of them.
It could be a wierd timing issue that's hard to reproduce in conditions other than the live server environment.
It could be a bug that's been there for years, but only shows up after the new things people spent the last 24h doing with the new sov.
Still, if you can think of any other basic IT practices that every CCP dev already knows, why not post them here as they will probably appreciate it. |
Messenger Of Truth
Butlerian Crusade
12
|
Posted - 2015.07.15 22:30:30 -
[3] - Quote
kawajj wrote:Ninetoe Vali wrote:kawajj wrote:
come on CCP give us a bit of information at least ..
no information ? check the first post. been information like every 30 minutes. So you know exactly what has happened then ? well if im missing something then please share , all i see in a nut shell is ' it doesnt work' every 30 mins ' were testing again dont know anything else'
I'm really impressed to see an update every 30 minutes. Not many companies communicate like this while an incident is in progress. |
Messenger Of Truth
Butlerian Crusade
12
|
Posted - 2015.07.15 22:36:02 -
[4] - Quote
Masao Kurata wrote:Good luck, hope you don't have to roll back the database, looking forward to an explanation of wtf went wrong, messy technical details please 
Seconded, I love messy technical details. |
Messenger Of Truth
Butlerian Crusade
12
|
Posted - 2015.07.15 22:36:55 -
[5] - Quote
JS Enforcer wrote:Did they try, Ctrl Alt delete? :) just a thought
Seriously don't suggest any usage of delete, critical windows files go missing every time someone tries that. |
Messenger Of Truth
Butlerian Crusade
12
|
Posted - 2015.07.15 22:39:28 -
[6] - Quote
The question on everyone's lips: Does Feawen like this?
* yes
* no |
Messenger Of Truth
Butlerian Crusade
12
|
Posted - 2015.07.15 22:40:53 -
[7] - Quote
I knew something fishy was going on when there wasn't a Falcon post update at 22:30! |
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